Privacy Policy for AirSouth

 Last updated: September 29, 2025

Welcome to AirSouth HVAC (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://airsouthhvac.com/ (“the Site”) or otherwise interact with us (for example, by phone).

By using the Site or providing information to us, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

1.1 Automatically Collected / Tracking Data

When Advanced Tracking is enabled through GoDaddy, we (and GoDaddy acting on our behalf) may collect derivative or aggregated data about your visit, including:

Log & usage data (e.g. IP address, browser type and version, pages visited, referrer URL, time stamps, how you interact with the Site)

• Device data (e.g. device type, operating system, browser, screen resolution)
• Approximate location data (e.g. region, city derived from your IP address)
• Cookies, identifiers, scripts, and similar tracking technologies that allow distinguishing visitors, maintaining session state, or integrating analytics tools
• 
  

This data is used for analytics, performance optimization, and improving user experience.

1.2 Information You Voluntarily Provide

When you contact us, request service, or chat via the chatbot, we may collect:

• Your name
• Email address
• Phone number
• Address or location of HVAC service
• Details about the HVAC issue, your property, or your preferences
• Any other information you choose to provide in the form, chatbot, or phone call

If you call us to book or inquire, you may provide payment or billing information over the phone. We will only collect what is necessary to process your request.

1.3 Appointment Bookings and Online Payments

When you use our online booking system (powered by GoDaddy), we may collect:  

• Your name
• Email address
• Phone number
• Preferred appointment date and time  
• Address or location of HVAC service
• Details about the HVAC issue, your property, or your preferences
• Payment and billing details 

Online payments are processed securely through GoDaddy’s payment system.

2. How We Use Your Information

We use your information for purposes including:

• Scheduling, billing, and completing HVAC work
• Responding to inquiries and service requests
• Communicating with you (e.g. via email, phone)
• Maintaining and improving the Site, features, and user experience
• Analytics and metrics (traffic measurement, performance)
• Integrating with third-party tools or services (e.g. analytics, chat service, booking system)
• Fraud prevention, security, and legal compliance

3. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from airsouthhvac.com. This includes SMS messages for account notifications and customer care.

• Message frequency varies.
• Message and data rates may apply.
• Message HELP for help.
• Reply STOP to any message to opt out.

SMS consent is not shared with third parties 

4. Sharing and Disclosure

We will not sell your personal information. We may share your information in certain circumstances:

• If required by law, court order, or to respond to legal obligations
• With our service providers or contractors who assist in operations (e.g. chat service, analytics tools, hosting, payment processors)
• To protect our rights, property, or safety, or those of others
• In case of a merger, acquisition, or sale of all or part of our business

5. Cookies & Tracking Controls

We use cookies and tracking technologies (via GoDaddy’s Advanced Tracking and our chatbot) to:

Distinguish you from other users

• Analyze how people use the Site
• Optimize speed, layout, and performance
• You can control or disable cookies via your browser settings, though that may affect some functionality.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version here with an updated “Last updated” date. Your continued use of the Site after changes indicates your acceptance of those changes.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

AirSouth HVAC

PO 481 Meansville GA 30256

678-723-8575

chrismitchell@airsouthhvac.com